What is a digital time tracking system and how does it work?
A digital time tracking system is a technological solution that allows employees to clock in and out, record breaks and absences automatically, using devices such as smartphones, tablets, computers, or smartwatches. It works through an app installed on company or employee devices, recording working hours with precision and security. It can also include features like geolocation, facial recognition, shift integration, and automatic reporting. Unlike traditional paper or Excel-based methods, this system eliminates manual errors, ensures compliance with labor laws, and simplifies the management of remote or mobile teams.
Is it mandatory by law to record employee working hours?
Yes, in Portugal, the Labor Code requires companies to keep a reliable and accessible record of their employees’ working hours. This record must be available for inspection by the Authority for Working Conditions (ACT) at any time. Failure to implement an adequate time tracking system can lead to heavy fines and audits. Using a digital solution like CucoCloud ensures your company meets this obligation in an automated, secure, and legally compliant way - avoiding legal and financial risks.
How does CucoCloud support remote or hybrid team management?
CucoCloud was designed with modern team flexibility in mind. It allows employees to clock in from anywhere, as long as they have access to an internet-connected device. Whether working from home, while traveling, or in a hybrid setup, the system records working hours with geolocation, ensuring transparency and compliance. Managers can monitor everything in real time, adjust schedules remotely, and generate customized reports whenever needed - all without technical complications.
Which devices are compatible with CucoCloud?
CucoCloud is compatible with the main devices used by companies and employees. It can be used on: Mobile phones (iOS, Android, and Huawei) Computers (Windows, macOS) Tablets (ideal for fixed entry/exit points) Smartwatches (for quick and modern clock-ins) This flexibility allows companies to adapt the system to their operational reality — whether managing field teams, remote work, or industrial environments.
How does facial recognition work in time tracking? Is it secure?
Yes, CucoCloud’s facial recognition system is secure and fully compliant with the data privacy standards required by European legislation (GDPR). The feature identifies the employee via the device's camera, ensuring there is no falsification or clocking in by someone else (“buddy punching”). Biometric data is handled with strict security, stored in encrypted form, and used solely for verification purposes - with informed consent from the employee.
Can CucoCloud be integrated with the company’s HR software?
Yes. CucoCloud can be integrated with various HR and payroll management solutions. Through open APIs, it's possible to sync attendance data with systems for payroll processing, vacation planning, shift management, or performance evaluation. This integration automates administrative tasks, reduces human error, and saves time for HR teams - enabling complete and centralized control over people management.
How can I know if employees are following their assigned schedules?
With CucoCloud, managers have access to a real-time dashboard where they can see who is present, absent, late, or working outside their assigned shift. Automated alerts help identify irregularities and enable proactive action. Additionally, weekly or monthly reports allow you to analyze patterns, justify absences, and make data-driven decisions.
Is the system secure? How is company and employee data protected?
Data security is a top priority at CucoCloud. All information is stored on secure servers with SSL encryption and automatic backups. The platform complies with GDPR requirements, ensuring that employee data is handled with consent, specific purpose, and restricted access. System access can also be configured with different permission levels for administrators, managers, and employees.
How can I try CucoCloud before subscribing?
It’s very simple! CucoCloud offers a free 15-day trial - no credit card or purchase commitment required. During this period, you can test all the platform’s features, set up schedules, add employees, and see how the system fits your company’s needs. Just create an account, follow the activation steps, and start using it. Our support team is always available to assist you throughout the process.